Privacy Policy

Who we are

Suggested text: Our website address is: https://canalpro.shop.

At CanalPro.shop, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website and use our IPTV subscription services. By using CanalPro.shop, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

  • Personal Information, credit card details ) , and payment history .​: When you register for an account or subscribe to our IPTV services, we collect personal information such as your name, email address, billing information (eg, credit card details), and payment history.
  • Usage Data) .: We collect information about your interactions with the CanalPro.shop services, including the type of device you use, IP address, browser type, location data, and usage logs (such as the channels or content you access, time spent, etc.).
  • Cookies : We use cookies to improve your experience on our website. These cookies help us remember your preferences, manage your account login, and personalize your experience. You can disable cookies in your browser settings, but doing so may affect your ability to use some features of the website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Subscription Management : To process your subscription and provide access to the IPTV service.
  • Account Maintenance : To manage your account, including billing, payment processing, and account settings.
  • Service Improvements : To personalize content and improve the overall quality of our services based on your usage.
  • Customer Support : To respond to your inquiries, provide technical support, and resolve issues related to your subscription.
  • Legal Compliance : To comply with applicable laws, regulations, and legal requests, including addressing fraud prevention and security concerns.

3. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your information with the following parties:

  • Service Providers : We may share your information with trusted third-party service providers who assist us in delivering services such as payment processing, website hosting, and customer support.
  • Legal Obligations : We may disclose your information if required by law, legal process, or governmental request, or to protect the rights and safety of CanalPro.shop, our users, or others.

4. Data Retention

We retain your personal information as long as you are a subscriber and for a reasonable period thereafter, for account recovery, customer support, and legal purposes. If you request the deletion of your account, we will delete your personal data from our active systems unless we are required by law to retain certain data.

5. Your Rights Over Your Data

As a user, you have the right to:

  • Access Your Datadata: Request a copy of the personal data we hold about you.
  • Update or Correct Your Information : You can update or correct any inaccurate or incomplete information we hold about you through your account settings.
  • Delete Your Data : You can request that we delete your personal data by contacting us, except where we need to retain certain data for legal or business purposes.
  • Withdraw Consent : You may withdraw consent for the processing of your personal data at any time, which may affect your ability to use certain services.

6. Security of Your Data

We take the security of your personal information seriously and implement reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

7. Embedded Content

Our website may include embedded content (eg, videos, articles, etc.) from third-party websites. These websites may collect data about you, use cookies, and track your interactions with the embedded content. We encourage you to review the privacy policies of these third-party websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and revise the “Effective Date” at the top of the page. We recommend that you review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

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